We strive for 100% satisfied customers, so we also offer you the best after-sales service. To report a complaint or a service, please contact our customer service. This can be reached on working days from 9:00 to 17:00 on telephone number 0032 2 567 08 08 or via mail email@example.com. You will receive a confirmation of receipt from us within 24 hours. We then try to offer a solution within 3 weeks!
In order to offer you an optimal service and to prepare your file as completely as possible to the supplier, we would like to receive the following:
your client number and your full contact details
the invoice number with the relevant article
the article concerned (with reference)
a detailed description of the problem
if it concerns a manufacturing defect or damage, please also take a number of clear photos to illustrate this
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