We strive for 100% satisfied customers, so we also offer you the best after-sales service. To report a complaint or a service, please contact our customer service. This can be reached on working days from 9:00 to 17:00 on telephone number 0032 2 567 08 08 or via mail service@artiosi.be. You will receive a confirmation of receipt from us within 24 hours. We then try to offer a solution within 3 weeks!

In order to offer you an optimal service and to prepare your file as completely as possible to the supplier, we would like to receive the following:

  • your client number and your full contact details
  • the invoice number with the relevant article
  • the article concerned (with reference)
  • a detailed description of the problem
  • if it concerns a manufacturing defect or damage, please also take a number of clear photos to illustrate this