+32 2 567 08 08
Atelier2021-09-15T11:27:47+00:00

Expert knowledge from our own

ATELIER

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Upholstery and custom-made sofas from our own

Workshop

All our sofas are custom-made according to the customer’s wishes. Thanks to our many years of experience, we can professionally assist you in developing your sofa’s with expert advice and craftsmanship, always taking into account your style and budget. When your project has been worked out and the final choices have been made, the measurements are carried out on site by our own professionals. This way we guarantee that your sofa will fit perfectly into the space reserved for it. A good measurement also contributes to a flawless elaboration and a smooth installation.

Would you like a custom upholstery or pillows? Please contact our sales team to discuss your plans and possibilities. You will undoubtedly find the right colour or print in our very wide range of fabrics, artificial leather and leathers.  Entirely according to your wishes, our upholsterer provides a new look for your existing furniture. Loose personalised and decorative cushions complete the homely finishing touch of your interior.

Your ideal partner for custom upholstery and sofas

  • Expert customisation according to your wishes and budget

  • Measurement and installation service by own professionals

  • Flexibility through production in our own workshop

  • Clear offers

  • Smooth cooperation with architects and interior design firms

  • Different models available in our showroom

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A simple step-by-step plan

How do we work?

We are happy to listen to your expectations and needs and respond to them with a total solution tailored to your needs and budget. Discover below our way of working.

1. Be inspired by our digital lookbook

Fill in the request form and get inspired by our collections.

2. Schedule a visit

Feel free to contact our sales team (info@artiosi.be or +32 2 567 08 08) for an appointment at your location or in our spacious showroom with 2000 m² of inspiration.

3. Discuss your wishes and plans

Together with our advisors, you will review our collections that responds to your wishes and budget. Next, we will provide you with a non-committal and free price offer.

4. Concrete elaboration of your project

Together with our advisors, you determine your final choice. Once decided, we will provide you with an order confirmation and the estimated delivery date.

5. Order placement with the supplier

After your approval, we place your order with the supplier and our purchasing department carefully follows up your order.

6. Delivery and placement

As soon as your order is available in our warehouse, our logistics department will schedule a delivery appointment with you. Our own delivery service will place and assemble the goods according to your wishes on the agreed date.

1. Be inspired by our digital lookbook

Fill in the request form and get inspired by our collections.

2. Schedule a visit

Feel free to contact our sales team (info@artiosi.be or +32 2 567 08 08) for an appointment at your location or in our spacious showroom with 2000 m² of inspiration.

3. Discuss your wishes and plans

Together with our advisors, you will review our collections that responds to your wishes and budget. Next, we will provide you with a non-committal and free price offer.

4. Concrete elaboration of your project

Together with our advisors, you determine your final choice. Once decided, we will provide you with an order confirmation and the estimated delivery date.

5. Order placement with the supplier

After your approval, we place your order with the supplier and our purchasing department carefully follows up your order.

6. Delivery and placement

As soon as your order is available in our warehouse, our logistics department will schedule a delivery appointment with you. Our own delivery service will place and assemble the goods according to your wishes on the agreed date.

We are proud!

Our realisations

Over the years, we have completed thousands of projects of which we are sincerely proud of the end result. We would like to share some of these projects and hope to inspire you additionaly.

realisations

The best service from our own workshop

  • Large and varied collection of fabrics, imitation leather and leathers

  • Re-upholstery for contract and private individuals

  • Passionate professionals with an eye for detail and perfection

2000m² showroom

Personal and professional advice

Free price offer

In-house delivery and installation service

Catalogue on request

Frequently asked questions

Below you will find an overview of frequently asked questions to ARTIOSI and the corresponding answers. Is your question not listed? Then please contact us.

Do you have furniture on stock?2020-11-26T15:51:41+00:00

No, we have no stock. Every piece of furniture is made according to the   specific wishes of our customers.

Can I buy as a private person?2020-11-26T15:51:38+00:00

At Artiosi you can also purchase as a private individual! Unfortunately, a number of brands within our range do not lend themselves to private sales because of the purchasing conditions that apply to wholesalers. However, there are more than enough brands in our wide range that are ideal for private sales. So please come to take a look at our spacious showroom and discuss your wishes and plans with our sales team. They are also happy to help you as a private person!

Do you have a certain model in the showroom?2020-11-26T15:51:36+00:00

We have hundreds of models in our showroom. However, if you are looking for   a specific model or a specific version, please contact us at info@artiosi.be or 0032 2 567 08 08 and we will answer you as soon as possible.

Can I choose my fabrics myself?2020-11-26T15:51:32+00:00

We have a very wide range of fabrics, artificial leather and leathers from reliable and high-quality suppliers. At Artiosi you will undoubtedly find a fabric entirely according to your wishes and budget. However, if you wish to supply a specific fabric yourself, this option will always be discussed with the supplier and a test upholstery may also be carried out to verify the end result.

How do you deliver my furniture?2020-11-26T15:51:30+00:00

We always deliver to the agreed delivery address. In a busy street with limited parking options, we ask to provide parking places for our trucks. For apartments we deliver via the stairs (maximum to the 3rd floor) or via the elevator of the building if possible and allowed. If the above is not possible, we ask you to provide a furniture lift at your own expense.

What is the transport cost?2020-11-26T15:51:27+00:00

We deliver and place the furniture for free at your home or in your business with purchases from € 1,500 onxards and this regardless of the distance. With a purchade less than € 1.500 we ask € 75 for delivering the goods.

What are the warranty conditions?2020-11-26T15:51:25+00:00

Up to 2 years after delivery, you have the right to have manufacturing defects repaired free of charge or, if necessary, to have the entire furniture replaced. However, our suppliers’ warranty does not cover the following:

  • damage due to an installation error made by you
  • damage caused by normal wear during use
  • damage caused by incorrect use of maintenance products
  • fall damage
  • damage caused by external objects such as clothing, hot pots, ink, paint, candle wax, food, …
Maintenance of furniture?2020-11-26T15:51:22+00:00

If you have any questions about the maintenance of your furniture, please do not hesitate to contact us at service@artiosi.be or 0032 2 567 08 08. Our after-sales service will be happy to assist you.

Do I have to pay the full amount in advance?2020-11-26T15:51:20+00:00

You do not have to pay the full amount in advance. However, we do ask for your order agreement and an advance of 50% before placing the goods in order with the supplier. You only pay the remaining balance after delivery of the goods and after receipt of the final invoice.

Do you store my goods?2020-11-26T15:51:18+00:00

The desired and requested delivery time is discussed and recorded when the order is finalised. We then do everything we can to meet the agreed delivery time. Delayed deliveries, however, limit the storage space on our logistics service, so we have to provide storage space elsewhere. For this reason, a storage fee is charged for deferred deliveries. The cost for this depends on the storage space used and the total storage period.

Is assembly included in the price?2020-11-26T15:51:15+00:00

All your new furniture will be assembled and placed by our own craftsmen in the desired location. This service is completely free!

What is the status of my order?2020-11-26T15:51:13+00:00

As soon as your order has been delivered to our warehouse, our logistics service will contact you to settle a specific delivery date. For additional questions about the status of your order, you can always contact info@artiosi.be or 0032 2 567 08 08. Our logistics service will then provide you with the necessary information.

Who can I contact for a complaint?2020-11-26T15:51:12+00:00

We strive for 100% satisfied customers, so we also offer you the best after-sales service. To report a complaint or a service, please contact our customer service. This can be reached on working days from 9:00 to 17:00 on telephone number 0032 2 567 08 08 or via mail service@artiosi.be. You will receive a confirmation of receipt from us within 24 hours. We then try to offer a solution within 3 weeks!

In order to offer you an optimal service and to prepare your file as completely as possible to the supplier, we would like to receive the following:

  • your client number and your full contact details
  • the invoice number with the relevant article
  • the article concerned (with reference)
  • a detailed description of the problem
  • if it concerns a manufacturing defect or damage, please also take a number of clear photos to illustrate this
What is the expected delivery time?2020-11-26T15:51:07+00:00

The average delivery time is between 6 and 8 weeks. However, certain models can be delivered faster in consultation with and after agreement from the supplier. When your order has actually been placed with the supplier, we will be able to give you a more precise delivery time.

I have a question. Who can I contact?2020-11-26T15:50:33+00:00

Do you have a question or comment? Contact our back office on 0032 2 567 08 08 or send an email to info@artiosi.be

Our strengths

  • Professional expertise

  • Personal approach according to budget

  • Own delivery and placement service

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Your professional partner for hospitality and contract furniture

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